Terms and Conditions: Any payments made by an individual, group, or entity to Holy Land Bible Tours for a pilgrimage package by default constitutes unconditional agreement with the terms and conditions stated here. REGISTRATION: To reserve space on a pilgrimage, a deposit of $500 (payable by cash, check, or money order) is required along with a completed, signed, and dated registration form or by completing the registration form online. Registrations are processed in the order they are received by Holy Land Bible Tours, and registration is completed only when both the deposit and the completed registration form are received. A registration form with incomplete information is not considered complete until all required information is submitted. PILGRIMAGE PREPARATION MATERIALS: No later than one month before departure, participants and groups will receive (via email) online preparation materials from Holy Land Bible Tours. Within one week of return, individuals and groups will also receive (via email) follow-up materials to aid in unpacking the pilgrimage experience. Groups can also elect to receive materials for in-person discussion groups, to be led by a leader, chaplain, or volunteer of the group. PAYMENTS: A deposit of $500 (payable by cash, check, or money order) is due at the time of registration. Payments made by credit card incur a 3% convenience fee. The $500 deposit is non-refundable. Holy Land Bible Tours retains the right to cancel any reservations that are not paid in full 90 days prior to departure and to charge any applicable cancellation fees or penalties listed below. A non-refundable $50 fee will be charged on all checks returned by our bank.
CANCELLATION: All cancellations must be submitted in writing. Cancellation fees and penalties will be deducted from your refund. If canceled 46 days or more prior to departure, a $300 administrative fee will be charged. If canceled 45-31 days prior to departure, a $750 administrative fee will be charged. If canceled 30-15 days prior to departure, a $1000 administrative fee will be charged. No refund will be made within 14 days of departure. Once the airline tickets are issued, 100% of the airfare is non-refundable.
TRAVEL WARNING: Please be advised that the U.S. Department of States warns U.S. citizens of the risks traveling to Israel, the West Bank, and Gaza due to the complex security environment there and the potential for violence and renewed hostilities. Holy Land Bible Tours makes the safety and security of our pilgrims the highest priority, and we monitor the ongoing developments in the Holy Land very closely. Please be advised that traveling to any country includes inherent risks, and that Holy Land Bible Tours cannot guarantee the complete safety and security of the group and of individuals at all times.
TRAVEL INSURANCE: We highly recommend the purchasing of travel insurance. Packages are available online or at our website: www.holylandbibletours.com , and we recommend that you review the terms and conditions carefully. Or we may offer a group insurance for you.
TRAVEL DOCUMENTS: All participants on a Holy Land Bible Tours pilgrimage must have appropriate travel documents. On pilgrimages that leave the country, all participants are required to have a valid passport. Passports must be valid at least six months past the date of anticipated return. It is the individual’s responsibility to secure any necessary visas or other travel paperwork. Non-U.S. citizens should check with their appropriate governmental agencies to ensure their understanding of travel requirements. It is the responsibility of the individual to obtain all necessary travel documents (i.e. passports or visas) needed to participate.
HEALTH CONCERNS: Every effort will be made to accommodate the health needs of each participant. Please be advised that most foreign countries do not conform to the same standards as found in the USA Disabilities Act. Holy Land Bible Tours cannot provide individual assistance to pilgrims for walking, eating, or getting on and off modes of transportation. Participants who need this type of assistance are welcome to provide their own travel companion at their own expense. Or you can contact us for these arrangements if available. Please be advised that Holy Land Bible Tours cannot guarantee access to all pilgrimage activities, tours, or sites, especially if a participant’s mobility is severely restricted. Holy Land Bible Tours accepts no responsibility for a participant’s inability to fully participate in any or all portions of the neither pilgrimage, nor can Holy Land Bible Tours provide any refund for non-participation in any part of the pilgrimage.
AIR TRANSPORTATION: All group airline tickets are round-trip, economy class tickets and are non-refundable from the time of ticketing. Participants on a group flight cannot use frequent file miles to purchase their tickets, although they can add their frequent flyer number to their paid ticket when they arrive at the airport. Any cancellations, alterations, or failure to use confirmed space will be subject to the penalties and fees given by the airline. Please note that airfares, airline carriers, and schedules are always subject to change without notice. While Holy Land Bible Tours attempts at accurately anticipating required airline taxes, fees, and fuel surcharges, any excess fees levied by the airlines beyond the original total price at time of booking will be the responsibility of the individual participant. Holy Land Bible Tours retains the right to pass these excess charges on to the individual even if the actual cost is higher than the expected cost advertised. Holy Land Bible Tours is not responsible for any transportation expenses that are incurred due to an individual concern (missed flight, change of itinerary, illness, etc.). Deviations from the group flight are not possible, and seating preferences can be requested directly to the airlines upon check-in. Holy Land Bible Tours cannot guarantee any seating arrangements or requests.
BAGGAGE: International destinations typically are allowed one free piece of luggage, but please be advised to check the requirements of each unique airline. Holy Land Bible Tours is not responsible for any luggage fees or any other expenses incurred by individuals traveling on a group flight. Participants are also required to porter their own luggage between all destinations. We strongly recommend that you pack only one piece of checked luggage and one carry-on. Holy Land Bible Tours is not responsible for loss, theft, or damage of any bags or items at any time.
ACCOMMODATIONS AND TRANSPORTATION: Prices quoted include lodging in double-occupancy rooms with private bathroom facilities. A limited number of single-occupancy rooms are available at an increased fee. Lodging is provided at Deluxe Hotels or religious guesthouses or similar. Travel within the Holy Land will be on a private, chartered coach bus. Local guides will also be provided.
MEALS AND PERSONAL EXPENSES: Two meals per day are included while in the destination country. Personal meals are not covered during travel days (in the airports or on airplanes), and one meal per day is not included. Refunds for unused meals are not available. Special dietary needs can be requested, and every effort will be made to accommodate participants with special dietary concerns. However, Holy Land Bible Tours cannot guarantee the availability of dietary accommodations at all meals and restaurants.
The pilgrimage fee does not cover any fees or expenses incurred by individuals or groups for passports, visas, personal meals, extras beyond provided meals or beverages, travel incidentals, personal expenses, baggage, or any other items not explicitly stated as included.
PHOTOGRAPHY: Please be advised that Holy Land Bible Tours reserves the right to take photographs and video during any pilgrimage activities and to use captured media for promotional use. Any individual that prefers their image not be used for promotional purposes is kindly asked to notify us via letter or email before departure.
LIABILITY DISCLAIMER: Holy Land Bible Tours expressly denies and disclaims any and all liability for any personal injury, health problems, property damage, loss of baggage, incidents of theft or other loss of property, accident, delay, or any action, omission, or error, whether negligent, wrongful, or intentional, by any air carrier, hotel or lodging operator, rail service, bus operator, public transportation service, sea carrier, local sightseeing or tour company, restaurant, event venue, tour operator, tour director, spiritual director, any employees thereof, or for any other entity or individual who is not directly supervised and under control by Holy Land Bible Tours when engaged in providing goods or services for the arrangements of, or in connection with, the pilgrimage. Holy Land Bible Tours acts as a group travel coordinator and uses third-party vendors to provide goods and services for the pilgrimage. These suppliers provide goods and services which include, but are not limited to: transportation, accommodations, sightseeing arrangements, guided tours, tour guide services, and meals. These suppliers are independent contractors and are not direct employees or agents of Holy Holy Land Bible Tours. Holy Land Bible Tours also disclaims any liability for any damages, losses incurred, expenses incurred, or inconvenience caused, due to delay or changes in schedules, booking arrangements, transportation services, sickness, weather, strikes, acts of terrorism, construction, war, natural disasters, or other such events which are outside of Holy Land Bible Tours’ control. Furthermore, to the fullest extent permitted by law, Holy Land Bible Tours disclaims any liability for any damages or injuries, or other losses whatsoever, sustained or incurred as a result of the negligence of Holy Land Bible Tours. In no event shall Holy Land Bible Tours’ liability exceed the amounts paid by you for participation in the pilgrimage, and subject to the provisions and cancellations fees as set forth in the Terms and Conditions. Holy Land Bible Tours is not responsible for any misquotes contained in this document or other accompany pilgrimage documentations, and the contents therein may be changed at any time without notice and at Holy Land Bible Tours’ sole discretion.
Holy Land Bible Tours is a registered agency with license # 802797215. FST license # ST44342
Holy Land Bible Tours.